To become an ICT support Center with ubiquitous influence over the utilization of ICT tools and solutions for teaching, learning, research, and administrative processes in synchronism with the strategic vision of the University of Lagos

To provide efficient cost-effective, and state-of-the-art ICT support services for the administrative, core business, and ancillary processes of the University of Lagos

“Tolerate Excellence, but Strive for Perfection”

  1. Professionalism, commitment, and unwavering loyalty in discharge of duties
  2. Conduct always informed by sense of discipline, self respect, diligence, and transparent integrity
  3. Customer satisfaction always a priority
  4. Commitment to team spirit and team work in all endeavors

CITS is the Centre for Information Technology and Systems for the University of Lagos. It is responsible for the development and maintenance of information and communication technology, systems infrastructure such as email for both staff and student, student records and research & development. CITS is also involved in eTeaching and eLearning with interfaces to the UNILAG library and learning management system. The mission of CITS is to set into action a chain of events through which the University of Lagos would be transformed into an IT-driven System and society with the CITS at its hub and thereby facilitate the development of IT-based relationships and collaboration among staff, students, administrators and other stakeholders in the society. Through this mission we will strive to provide functional, adequate, and state-of-the-art facilities for Internet connectivity, virtual learning, computer laboratories and provision of IT related services for both staff and students of the University of Lagos.

When it was established some ten years ago in 2005, the CITS was originally conceived as ‘umbrella unit’, merging the defunct Computer Center and the ‘ICT Committee’ and bringing their functionalities under a single department assigned the responsibility of providing “Information Technology infrastructure and services to staff and students of the University of Lagos and other stakeholders”.
Accordingly, the main focus of the CITS at inception centered around building in-house capacity and developing capability to meet the immediate and short-terms specifications of its mandate, including the installation of a campus-wide network and institution of network based ICT support for core university business processes. A few years into its existence and following a comprehensive review of its operations as informed by the continuing evolution of best practices in Information Communication Technology applications, the center was reorganized into three broad operational units, namely:
Software Engineering and Electronics Applications (SE&E);
Network Infrastructure and Services (NIS); and
Computer Operations, Maintenance, and Laboratory Services (COM&LS).
 
Under that dispensation and in broad terms, the Software Engineering and e-applications unit is assigned the responsibility of providing support for business processes that utilize software and electronic-based applications; including online registration of courses by students, and the processing of semester examinations results. The Network Infrastructure and Services section consists of two functional units; the responsibility for building, extending, and maintaining the core network and subnets on the University’s campuses resides with Network Infrastructure unit (‘network team’), whilst the Network Services unit ( ‘Web Team’) working in close collaboration with the ‘Network Team’ has charge of web/portal-based services provided by the Center, including general operations and maintenance activities associated with the University’s web site. All matters of interest to the procurement and maintenance of computers and ICT equipment and devices fall under the schedule of responsibilities for the Computer Operations and Laboratory Services. Over the years, use of the ICTs has since emerged as a critical component part of the University’s core and ancillary business processes, having been fully adapted to drive the its core processes of teaching and research as well as fiscal and administrative processes.
A recent review of the University’s long-term strategic vision identified the main strategic objective of “ providing state-of-the-art-quality and cost-effective ICT support services” for the CITS, and in order to meet the demands implicit in this objective, the management of the CITS has adopted a coordinated approach to the development, acquisition, and deployment of ICT equipment and solutions for the support services to be provided by the Center. With this model, whose ultimate goal is the institution of a coherent infrastructure towards the improved utilization of fiscal and human resources, ICT functions across the University of Lagos will be centrally defined, managed, and supported, but asset owners will be responsible for routine operations.

The University of Lagos Network (ULN) is an inter-network of Local Area Networks (LANs) located in various buildings on the University of Lagos campuses. These LANs sometimes referred to as subnets, are connected together with other departmental LANs to form the University of Lagos Network (ULN) which is connected to the worldwide internet via a single gateway.

The University of Lagos Network Resources (ULNR) are maintained by the Centre for Information Technology and Systems (CITS). These resources include the central Unilag Webserver (www.unilag.edu.ng), Webmail (http://mail.unilag.edu.ng), e-learning servers, Database servers, IP based voice systems and facilities for network management and monitoring.

Access to information technology is essential to the University of Lagos mission of providing the students, faculty and staff of the University with educational and research services of the highest quality. The pursuit and achievement of the UNILAG mission of education, research, and public service require that the privilege of the use of computing systems and software, internal and external data networks as well as access to the world wide web, be made available to all those of the University of Lagos community. The preservation of that privilege by the full community requires that each faculty member, staff member, student, and other authorized user comply with institutional and external standards for appropriate use.

To assist and ensure such compliance, University of Lagos establishes the following policy to ensure the proper use of University of Lagos Network Resources (ULNR) and make the users of ULNR aware of what the University deems as acceptable and unacceptable use of its network resources. The university reserves the right to amend this policy at its discretion. In case of amendments, users will be informed appropriately.

Acceptable use of University of Lagos Network

SECTION B(2)
Acceptable use of University of Lagos Network
1.No user of ULNR should access, view, copy, alter or destroy another's person's electronic files without permission (unless authorized to do so by law or regulation). If another user has failed to close out their session, a new user must close that session and enter their own username and password (in this case, mail account).
2.Users of ULNR are required to respect and abide by the terms and conditions of software use and redistribution licenses. Such restrictions may include prohibitions against updating of pirated software, copying programs or data for use on the university's network or for distribution outside the university, against the resale of data or programs, or against the use of software for non-educational purposes, or for financial gain, and against public disclosure of information about programs (e.g, source codes) without the owner's authorization.
3.No user of ULNR should install any device (e.g, switches, routers, etc) on any part of the ULN without prior knowledge of the body in charge of the network. Non-university-owned devices such as switches, routers, etc, which violate the university's policies are subject to removal without prior notice.
4.Harassment, Libel and Slander: No user of ULNR may use the university's computers or networks to libel, slander or harass any other person.
5.Sharing of access: Computer accounts, passwords, and other types of authorization are assigned to individual users and not shared with others. The assigned user is responsible for any use of the account. Sharing of account constitutes an inappropriate use and may lead to termination of that account.
6.Permitting unauthorized access: Users may not run or otherwise configure software or hardware to intentionally allow access by unauthorized users to use the ULNR. Failure to configure hardware of software in a way that reasonably prevents access by unauthorized users is a violation of acceptable use.
7.Termination of access: When a user ceases to be a member of the campus community or is assigned a new position and/or responsibilities within the university system, the user's access authorization must be reviewed. Users must not use facilities, accounts, access codes, privileges or information for which they are not authorized in their new circumstances.
8.Residence Hall Access: Residence hall access to the campus network is granted to individuals. Each individual is responsible for assuring that his/her personal residence hall room access point is not misused.
9.Circumventing Security: Users are prohibited from attempting to circumvent or subvert any system’s security measures. Users are prohibited from using any computer program or device to intercept or decode passwords or similar access control information.
10.Breaching Security: Activities which degrade the performance of a computer system or network, use a system or network for which the user is not authorized, or deprive authorized users of resources or access to computers or networks is prohibited.
11.Game Playing: Limited recreational game playing by students, which is not part of authorized and assigned research or instructional activity, is acceptable, but computing and network services are not to be used for extensive or competitive recreational game playing disruptive to others. Recreational game players occupying a seat in a public computing facility must give up the use of the device when others who need to use the facility for academic or research purposes are waiting.
12.Chain Letters: The propagation of chain letters is an unacceptable practice and is prohibited.
13.Unauthorized Monitoring: A user may not monitor the electronic communications of others.
14.Flooding: Generating excessive network traffic, including spamming and denial-of-service, is prohibited.
15.Private Commercial Purposes: The University of Lagos Network Resources (ULNR) shall not be used for private commercial purposes or for financial gain.
16.Political Advertising or Campaigning: The use of University of Lagos Network Resources (ULNR) shall be in accordance with University policy on use of University facilities for political purposes.
17.Modifying software or software installation: A user may not modify the software configuration on any computer or server on the network provided for general access unless authorized to do so.

Unacceptable Use of University of Lagos E-mail Service

SECTION C(1)
Unacceptable use of University of Lagos e-mail service
Unacceptable use of University of Lagos e-mail systems includes, but is not limited to:
1.Harassing others by sending annoying, abusive, profane, threatening, defamatory, offensive, or unnecessarily repetitive messages;
2.Sending e-mail messages from a personal e-mail account that is not owned by the sender without prior approval of the owner;
3.Concealing the identity of the sender, impersonating another, or representing that the sender is someone other than the actual sender;
4.Using the University’s e-mail to assert or imply that personal views or opinions are the institutional views or opinions of the University;
5.Using Unilag’s e-mail systems or address information for any commercial purpose not related to the University;
6. Broadcasting e-mail communications to users of the University e-mail systems without the proper institutional or divisional approval. Such communications are subject to approval by designated University officials;
7.Intentional distribution of messages that contain viruses, worms, or other malicious code.

Section B - General principles on the use of University of Lagos Network

1. Authorized use of University of Lagos Network Resources (ULNR) shall be consistent with the education, research and public service mission of the university.
2. The university reserves the right to limit access to its networks when applicable campus or university policies or codes, contractual obligations, or state or federal laws are violated
3. The university reserves the right to remove or limit access to material posted on university-owned computers when applicable campus or university policies or codes, contractual obligations, or state or federal laws are violated.
4. Non-university-owned computers which house material which violates the university's policies are subject to network disconnection without notice.
5. Although the university does not generally monitor or restrict the content of material transported across the networks, it reserves the right to access and review all aspects of its computing systems and networks, including individual login sessions and account files, to investigate performance or system problems, search for viruses and other harmful programs, or upon reasonable cause to determine if a user is violating this policy or state or federal laws.
# This policy may be supplemented with additional guidelines by campus units that operate their own computers or networks, provided such guidelines are consistent with this policy.